Frequently Asked Questions

When will my order ship?

Unless otherwise stated on the site banner, our standard lead time is 1-3 business days. You should expect to get an email with tracking in that timeframe. Tracking may take 1-2 additional business days to show as scanned in by the shipping service.


When will a product be back in stock?

If a product has a "Sold Out" badge it will most likely be back in stock within 2-4 weeks. If you sign up for an email notification our system will email you when that product restocks.


Returns and Warranty

We accept returns on unopened and unused products within 30 days of the purchase date, click here for return information and terms.

All HRF Concepts products include a life-time warranty against manufacturing defects, click here to file a warranty claim